A WhatsApp-first CRM built for Indian businesses. Track every lead, sync conversations across your team, and automate follow-ups — so no deal falls through the cracks. Starting ₹1,299/month.
Every conversation on your WhatsApp Business number is captured and logged automatically — no manual data entry, no leads lost in someone's personal phone.
Track every deal through custom pipeline stages, built for how Indian sales teams actually work — from first message to closed-won.
Your whole sales and support team works from one WhatsApp number — with chat assignment, internal notes, and role-based access.
Never miss a follow-up. Set reminders, trigger drip sequences, and auto-nudge leads that have gone quiet, all tied to the CRM record.
Sync WhatsApp CRM data with Salesforce, HubSpot, Shopify, WooCommerce, or a custom system via API and webhooks.
See conversion rates, response times, and agent performance at a glance, so you know exactly where deals stall.
What is a WhatsApp CRM?
A WhatsApp CRM connects your WhatsApp Business number to a customer relationship management system, so every conversation is automatically logged against a contact, tracked through a sales pipeline, and followed up on — instead of living in someone's personal WhatsApp app.
How much does a WhatsApp CRM cost in India?
BetaXLab plans start at ₹1,299/month, including WhatsApp CRM, pipeline tracking, team inbox, and basic automation. Higher tiers add unlimited agent seats, drip campaigns, and role-based access for larger teams.
Can multiple team members use the same WhatsApp number?
Yes. BetaXLab's shared team inbox lets your whole sales or support team work from one WhatsApp Business number, with chat assignment, internal notes, and role-based permissions to avoid duplicate replies.
Does the WhatsApp CRM integrate with tools we already use?
Yes. BetaXLab integrates with Salesforce, HubSpot, Shopify, and WooCommerce out of the box, plus API and Zapier connectivity for custom systems — so WhatsApp doesn't become a data silo.
Is this different from just using WhatsApp Business app contacts?
Yes. The free WhatsApp Business app only stores basic contact labels on one phone. A WhatsApp CRM gives you a shared, searchable pipeline across your whole team, with automated follow-ups, deal tracking, and reporting that the free app doesn't offer.
Stop tracking leads in spreadsheets and personal phones. Talk to our team today.