Follow Up With Every Lead — Automatically, on the Right Day

Choose a Trigger

Select what fires the sequence — cart abandonment, form submission, demo request, or a webhook event from your CRM or Shopify store.

Build the Sequence

Add messages for Day 1, Day 3, Day 7, and beyond. Set the content, media, CTA buttons, and exact delay for each step.

Set Smart-Stop Rules

Configure when the sequence pauses — on any reply, on a specific button click, or on a purchase event. Keep every conversation relevant.

Launch and Track

Activate the sequence and watch real-time data appear in the dashboard — per-step open rate, reply rate, and conversion at each stage.

A WhatsApp drip campaign is a pre-scheduled sequence of WhatsApp messages that are sent automatically over a period of days or weeks. For example, a 7-day lead nurture drip might send an introduction on Day 1, a case study on Day 3, and a discount offer on Day 7 — all triggered once when a lead signs up, without any manual follow-up required.

A broadcast is a one-time message sent to many contacts simultaneously. A drip campaign is a sequence of messages sent to individual contacts at timed intervals based on when they entered the sequence. Broadcasts are great for announcements; drip campaigns are designed for nurturing — they build trust over time with relevant, contextual messages rather than a single mass send.

Yes. BetaXLab supports trigger-based drip sequences that start automatically when a customer takes a specific action — such as submitting a form, abandoning a cart, requesting a demo, clicking a CTA button, or triggering a webhook from your CRM, Shopify, or any third-party tool.

BetaXLab's Smart Stop feature automatically pauses the drip sequence when a lead replies. This prevents awkward follow-up messages after a conversation has already started. You can also configure smart stop to pause on specific CTA button clicks or purchase events — ensuring no lead receives irrelevant automated messages after converting.

Yes. Every step in a BetaXLab drip sequence can include images, PDFs, videos, audio files, and interactive CTA buttons. You can send a product image in your cart recovery Day 1 message, a case study PDF on Day 3, and a CTA button linking directly to a checkout page on Day 7.

BetaXLab supports up to 30 messages per drip sequence, with custom delays between each step ranging from minutes to weeks. Most businesses find a 5–10 step sequence covers the full nurture journey from first contact to conversion.

Absolutely. Cart recovery drip campaigns are one of the most effective use cases. A typical flow sends the first message 30 minutes after cart abandon, a second at 24 hours, and a third at 3 days with a discount offer. BetaXLab auto-stops the sequence the moment the customer completes the purchase.

BetaXLab's analytics dashboard shows per-step delivery rate, read rate, reply rate, and conversion rate for every drip sequence. You can see exactly which step in the sequence has the highest drop-off and optimise your message content and timing accordingly.

Yes. BetaXLab integrates directly with Shopify via webhook. When a customer abandons a cart, BetaXLab automatically receives the event and fires the cart recovery drip sequence — populated with the customer name, product image, product name, and cart value from Shopify.

Drip campaigns are included in all BetaXLab plans. Plans start at ₹599/month, which includes drip sequences, triggers, and performance tracking. WhatsApp Business API conversation charges apply separately per Meta's pricing. Contact us on WhatsApp to find the right plan for your message volume.