Complete business management solution for small and medium enterprises. Manage customers, automate sales, handle support, and grow your business with affordable WhatsApp CRM built for SMEs.
Manage your entire sales pipeline on WhatsApp. Track leads, automate follow-ups, and close deals faster with intelligent automation.
Build stronger customer relationships with WhatsApp CRM. Track interactions, manage contacts, and deliver personalized experiences.
Provide instant customer support on WhatsApp. Answer queries, resolve issues, and maintain high customer satisfaction 24/7.
Run targeted marketing campaigns on WhatsApp. Broadcast messages, nurture leads, and drive sales with personalized marketing.
Enable WhatsApp commerce for your SME. Share catalogs, take orders, process payments, and provide order updates seamlessly.
Connect WhatsApp with your existing business tools. Integrate with CRM, ERP, accounting software, and other systems.
Get insights into your WhatsApp business performance. Track metrics, analyze conversations, and make data-driven decisions.
Automate repetitive business tasks and workflows. Save time, reduce manual work, and scale your operations efficiently.
BetaXLab's WhatsApp CRM is purpose-built for small and medium businesses across industries in India. Unlike generic CRM platforms that add WhatsApp as an afterthought, our system is designed around the way smes & small businesses businesses actually communicate — where WhatsApp is the primary channel for customer acquisition, service delivery, and retention. Every feature is built to solve the real operational problems your business faces daily.
SMEs & Small Businesses businesses face three critical challenges that WhatsApp CRM solves: (1) Manual inquiry handling — sme owners personally respond to every whatsapp inquiry, pulling them away from business operations and strategy. (2) Lost leads from slow response — studies show 78% of customers buy from the first business that responds; smes without automation consistently lose to larger competitors. (3) No follow-up system — smes collect leads on whatsapp but have no structured follow-up sequence, letting warm prospects go cold within 48 hours. Our CRM integrates directly with WhatsApp Business API to automate these pain points without requiring you to change how your customers communicate with you.
Small manufacturers use whatsapp crm to handle product inquiries, send catalogues, and qualify bulk order requests without hiring additional sales staff. Service businesses (plumbers, electricians, interior designers) use whatsapp automation to capture job inquiries, share pricing, and schedule site visits automatically. Retail smes use whatsapp crm to run festive season promotions, manage orders, and send delivery updates to their customer base without e-commerce platform costs.
Join thousands of SMEs using WhatsApp CRM to manage customers, automate sales, and scale their business. Affordable, easy to use, and built for Indian businesses.