WhatsApp Chatbot — AI That Qualifies Leads 24/7

AI Lead Qualification

The bot asks budget, timeline, and intent in 3 taps. Every answer is structured data — no free-text parsing. Qualified leads arrive at your sales team with a complete profile attached.

• Budget, location, and product interest captured in 3 questions
• Hot leads flagged instantly — cold leads put into nurture sequence
• Every answer auto-syncs to your CRM field in real time
• Follow-up sequence fires on Day 1, 3, and 7 automatically

Appointment Booking

Customers pick a date and time from a list menu inside WhatsApp. The bot confirms, adds to Google Calendar, and sends a reminder 24 hours before — zero human involvement.

• List message shows available slots — customer taps to book
• Google Calendar event created automatically
• 24-hour and 1-hour WhatsApp reminders sent automatically
• Reschedule flow built in — no support agent needed

FAQ & Support Automation

Map your top 20 support questions to instant WhatsApp responses. The bot handles shipping, returns, pricing, and feature questions without routing to a human — deflecting 70% of tickets.

• Keyword and button-tap triggers for top support queries
• Rich responses — text, images, documents, and CTA links
• Escalation to live agent with full conversation context
• Post-resolution CSAT survey sent automatically

Live Agent Handoff

When a conversation needs a human, the bot transfers cleanly — sending the agent the full chat history, lead profile, and qualification data so they pick up exactly where the bot left off.

• Handoff triggered by keyword, button tap, or sentiment
• Agent receives full context — no customer repeats themselves
• Team inbox assigns conversation to the right department
• Bot resumes after agent closes the conversation

Drip & Nurture Sequences

Leads that don't convert on day one go into a structured follow-up sequence — Day 1, Day 3, Day 7. Each message is personalised with the lead's name and interest captured during qualification.

• Triggered automatically after lead qualifies or goes cold
• Personalised with name, product interest, and budget range
• Sequence stops the moment the lead re-engages or converts
• Works for post-purchase onboarding and re-engagement too

Interactive Button Flows

Replace open-ended questions with buttons and list menus. Customers tap — not type. Structured responses remove ambiguity, reduce bot errors, and increase completion rates from 30% to over 80%.

• Quick-reply buttons — up to 3 per message
• List menus — up to 10 options, categorised
• CTA URL buttons — one tap to payment, booking, or demo page
• Multi-step flows with conditional branching by answer

Map Your Conversations

List the top 10 questions your team answers every day. These become your first bot flows — FAQ answers, lead qualification, and booking sequences.

Build Flows Visually

Use BetaXLab's drag-and-drop flow builder to design button menus, list messages, and conditional branches. No code, no API credentials.

Connect Your CRM

Every bot response writes structured data to your CRM or Google Sheet via webhook. Leads arrive pre-qualified — budget, intent, and contact info filled in automatically.

Go Live & Optimise

Activate the bot on your WhatsApp Business number. Monitor completion rates, drop-off points, and lead quality from the BetaXLab dashboard. Improve flows based on real data.

• Cart abandonment recovery in 30 min
• COD order confirmation before dispatch
• Return & refund self-service bot
• Post-purchase review request sequence

• Qualify budget & BHK preference in 3 taps
• Schedule site visit via list menu
• Send property brochure on CTA tap
• Broker alert on hot lead via webhook

• Enquiry → brochure → demo booking automated
• Batch timing & fee payment via list menu
• Admission follow-up — Day 1, 3, 7
• Exam reminder & result notification

• Appointment booking & 24h reminder
• Prescription & lab report delivery
• Patient FAQ chatbot (symptoms, prep)
• Post-visit CSAT & follow-up survey